What Our Customers Are Saying

Michael D.

The team, all of them at Redlands Poolwerx were most attentive, understanding and gracious in diagnosising a problem with our pool sweep. After analysis, they directed me to the problem and the issue was resolved. And unbelievably the refused to charge us any type of service fee, even though we insisted.
Our hats are off in appreciation and professionalism.

Ryan S.

Extremely friendly staff made us feel so welcome. Staff tried very hard to help us find a solution to a difficult problem. Really appreciate the effort!

Nick H.

Super friendly and helpful! They weren't able to do what I need but the very sweet lady I spoke with gave me information for someone who could!

Vincent A.

I had a great experience at Poolwerx in Redlands. I had been coming in weekly for over a month getting my pool water tested, and John took the time to review all of my previous results and noticed something wasn’t adding up. Instead of just selling me more chemicals, he suggested my pool might actually be losing water and recommended doing a bucket test before buying anything else.

He turned out to be exactly right. My pool was slowly losing water, and I later confirmed the leak was coming from inside the auto-fill canister.

You can tell John really knows what he’s doing. He’s been with the store for about 8 years, and his experience really shows. I really appreciated that he focused on diagnosing the problem rather than just selling products. Marie was also helpful during my visits, but John really went above and beyond.

It’s refreshing to deal with a pool store that focuses on solving the problem rather than just selling chemicals. I’ll definitely keep coming back.

Melissa M.

John was Awesome and Helpful.. Very Knowledgeable.

Lon M.

I want to recognize David Hays from Poolwerx Redlands. Ever since he installed our new pool pump and heater system 5 years ago, he's been incredible with guidance and support. I was a newbie to pools and David has always gone above and beyond to help me. He is a big part of why Poolwerx is so respected and trusted in the community.